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Help Center

X-ray Machine

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What to prepare for the installation?

No Installation needed. For set-up only

Does your x-ray luggage machine capable to detect suspicious object?

Yes

Does the x-ray luggage scanner can detect drugs?

Yes, it can on the True-colors feature.

What is the maximum penetration of x-ray machine?

For smaller model 8mm steel board up to 10mm and for the bigger model 30mm steel board up to 38mm

What is the voltage/ampere of the device?

Tube voltage 80kv / 220V, 50HZ

What is the power supply requirement?

220V, 50HZ

How many pictures can be saved?

More or less 100,000 defends on the quality of the photos (2 TB storage)

Can it be connected to LAN/Internet?

Yes, it can be.

Does it emit radiation when it is off (Or needs to wear anti-radiation)?

No, but for safety cautions always wear a protective gear

What are the color assignments of the scanned object, from high density to low density of metal?

For Pseudo colors, high density was dark in color and the low density was light in color and it depends on the thickness of the object.

For true-colors, black=too thick, green= mixture of plastic and rubber, blue= inorganic/light metal and orange= organic/clothes and liquids

What is the power consumption of the x-ray luggage scanner?

1 kVA (kilo-volt-ampere)

Do you have maintenance service for the x-ray luggage scanner?

We do offer a preventive maintenance and we have after sales support.

How to run the conveyor belt of the device?

It can set from forward to backward

What are the proper usage of the machine, like turning on and turning off the device?

Shut down first the software on the XRAY, Turn off the key, Pull down the circuit breaker and unplug the power vice versa on Power ON.

Do you provide service unit if the device is under maintenance service?

No, we don’t

What are the precautionary measures in using the x-ray luggage scanner?

Do not make a contact on the scanner when device was on it can emit a high level of radiation.

Did you find what you’re looking for?

If you need any additional assistance, you may call us or send us at email.

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506

Still Need Help?

You may chat with us by clicking the buttons below, or you may contact  our customer support 

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506

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