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Help Center

Warranty Claims

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What are the products and services covered by the warranty?
  • A device with installation has a FREE 1-year on-site warranty.
  • A device without installation has an 18-month warranty (for parts).
  • Technical support on same issue/device has a 1-month warranty. 
How to claim the warranty?
  • For a device with installation – call us for checking of their device at 8367-8188 or email support@mysolutions.ph
  • For a device without installation – the customer must personally bring the device to our office (Walk-in Warranty).
Do you have warranty extensions?

None.

Do you have outright replacement?

Yes, within 15 days upon purchase.

Did you find what you’re looking for?

If you need any additional assistance, you may call us or send us at email.

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506

Still Need Help?

You may chat with us by clicking the buttons below, or you may contact  our customer support 

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506

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