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Help Center

Turnstiles

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How does the turnstile system works?

Turnstile is a form of gate which allows one person to pass at a time. It can also be made so as to enforce one-way traffic of people, and in addition, it can restrict passage only to people who insert a coin, a ticket, a pass, or similar.

If the power is out, does it has safety features?

Yes. It will automatically turn down its tripod or flap.

Does it support anti pass back, time zone, anti-tailgating?

As of now we are supporting anti-passback and time zone on our turnstile.

Does it support other brand of biometric reader?

It depends on compatibility we can ask assistance from our RND to check.

Does your turnstile can be integrated to walkthrough metal detector?

For RND, As of now we did not integrate turnstile to walkthrough.

What are the turnstile models suitable for PWD?

We can recommend Swing Barrier.

What is the lifespan of turns of your turnstile device?

It depends on the usage of our clients

Can it be integrated with FDAS?

As of now we don’t have integration on FDAS but we can ask our RND to test.

What do we need to prepare for the installation?

Our engineering team will be the one to prepare the needed for the installation.

What is the standard or right location of the device to be installed?

Usually we install the device on entrance of the buildings, schools, hospital, factories.

Does the turnstile device need to screw on the floor? Could it stand even without screwing it?

We will be needing screw to fix the position of the turnstile.

What is the MCBF of your turnstile?

1 million

What is the voltage requirement of the turnstile device?

INPUT VOLTAGE AC 220V/110V RATED POWER 60W

Does the turnstile device suitable for outdoor installation?

INDOOR / OUTDOOR SUITABLE

How to change IP Address of INBIO?

We can access the ZK Web panel web via default IP Address 192.168.1.201 and change the IP Address.

Do you offer maintenance service for your turnstile device?

Yes, we have service maintenance offered by our Product Service Advisor

Did you find what you’re looking for?

If you need any additional assistance, you may call us or send us at email.

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506

Still Need Help?

You may chat with us by clicking the buttons below, or you may contact  our customer support 

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506

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